Terms Of Service – cindernook.com

Welcome to cindernook.com, an online retail platform operated by VAIDURYA LIMITED (“we,” “our,” or “us”). By accessing, browsing, or using our website cindernook.com, mobile applications, or any related services (collectively, the “Services”), you (“you” or “user”) agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, you must cease using the Services immediately.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and VAIDURYA LIMITED. By creating an account, placing an order, or interacting with the Services in any way, you acknowledge that you have read, understood, and agree to these Terms. We reserve the right to modify these Terms at any time. Your continued use of the Services after such changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Eligibility and Account Creation

To use the Services, you must:

Be at least 18 years of age, or the age of majority in your jurisdiction, whichever is higher;

Possess the legal capacity to enter into a binding contract;

Provide accurate, current, and complete information during registration;

Maintain the security of your account credentials (e.g., username, password);

Notify us immediately of any unauthorized use of your account by contacting [email protected].

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including if we believe you have violated these Terms or provided false information. You are solely responsible for all activities conducted through your account.

3. Orders and Payment

3.1 Order Placement: When you place an order through the Services, you submit a binding offer to purchase the selected products. We may accept or reject your order for any reason, including but not limited to: inventory shortages, pricing errors, suspected fraud, or non-compliance with these Terms. We will notify you via email if your order is canceled.

3.2 Pricing and Availability: All product prices are listed in USD and are subject to change without notice. We strive to display accurate pricing, but errors may occur. If a pricing error is identified after an order is placed, we will either contact you to confirm the correct price or cancel the order and refund any payments made. Product availability is indicated on the website, but we do not guarantee stock levels.

3.3 Payment Methods: We accept major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other payment methods as specified at checkout. By providing payment details, you warrant that you are authorized to use the payment method and that all information provided is accurate. Payments are processed immediately upon order confirmation, and we reserve the right to verify payment information before processing an order.

3.4 Taxes and Fees: Prices do not include applicable sales, use, or import taxes, which will be added to your order total based on your shipping address. You are responsible for all such taxes and fees.

4. Intellectual Property

All content on the Services, including but not limited to text, graphics, logos, images, software, and trademarks, is the property of VAIDURYA LIMITED or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written permission.

5. Limitation of Liability

To the maximum extent permitted by law, VAIDURYA LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms shall not exceed the total amount paid by you for the relevant product or service.

6. Indemnification

You agree to indemnify, defend, and hold harmless VAIDURYA LIMITED, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Services, violation of these Terms, or infringement of any third-party rights.

7. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Hong Kong, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in Hong Kong in accordance with the rules of the American Arbitration Association. The prevailing party shall be entitled to recover reasonable attorneys’ fees and costs.

8. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us.